Thursday, April 3, 2025

We saved your Lokai (and have some answers too)

Hey there,

Steven here. Just reaching out since I noticed your Lokai is still hanging out in your cart.

Now, I know other brands usually send out a link to a page on their website filled with 100s of 'Frequently Asked Questions'.

But that's not my style.

So, because I respect you and your time, I've hand-picked 6 of the most common questions I hear from people who are thinking about joining our journey at Lokai:

 

How do I know water and mud are really inside my bracelet?

We had an independent firm inspect our Lokai bracelets to confirm they contain authentic water from Mt. Everest and mud from the Dead Sea.

You can check out the report they gave us as proof if you click here.

 

How do I pick the right size? 

Follow these three easy measuring tips – they'll help you find your ideal bracelet size.

1. Wrap a piece of string around your wrist and cut to your desired size.
2. Place the cut string against a ruler.
3. For a snug fit, use the closest measurement, or choose the next size up for a looser fit.

We make Lokai bracelets in four sizes: small (6"), medium (6.5"), large (7"), and x-large (7.5").

Last thing.

Since specific sizes can sell out quickly, click here to check if your size is still available for the Lokai in your cart.

 

Can I exchange my Lokai if I order the wrong size?

For sure! If your Lokai doesn't fit the way you want it to, just let us know.

 

What should I do if my Lokai breaks?

We back every single Lokai bracelet and ring with a 1-time replacement warranty.

So, in the rare case that something happens to your Lokai, don't stress – we're happy to replace it for free.

 

How much will shipping cost me?

Standard US shipping costs $5. But if you're shipping to the US and your cart value is over $50, it's free!

 

Do you ship internationally?

Yes! We ship to nearly every corner of the world.

But there are only a handful of countries we can't deliver to right now. You can see that small list when you click here.

 

P.S. Still have questions? Reply to this email, and either me or someone from our team will get back to you personally. Oh, and here's your cart recovery link, for when you're ready.

 

 

Stay humble, stay hopeful. 

Steven Izen 

Founder/CEO 

Lokai

 

 

 

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